1-888-USA-LOSS | 1-888-872-5677

Confidentiality – Public Adjusters Duty


When it comes to your privacy Certified Public Adjusters Corporation (CPAC) employees and associates know first hand the extent of destruction leaked information can cause to policyholders.  Many claims have been denied or severely injured due to bad information adjusters and or service personnel disclose to first and third-party investigators.

Most damaging disclosures are false and done in a vindictive manner, sometimes in retaliation for the policyholder’s refusing to cave into high-pressure sale tactics by adjusters and vendors. Some are perpetrated by neighbors who may have opinions about your family’s lifestyle and may contrive stories to cause injury.

Over many years our adjusters have had the unfortunate experience of helping our clients root out corrupt information hurting claimants, some that required arson acquittals, extortion and or bias hate crimes.  Words can destroy.


C. Confidentiality

Directors and employees of the Company should maintain the confidentiality of information entrusted to them by the Company or its Clients, except when disclosure is authorized or legally mandated by Section 405 of the NYS Insurance Laws. Confidential information includes all non-public information that might be of use to competitors, counterparts or harmful to the Company or its Clients if disclosed.

Click here to visit our complete Code of Ethics publication.