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Pursuant to industry standard claim protocols, adjusters assigned to investigate your losses will also conduct interviews, and will look for discrepancies in your past voice transcripts. Please click below to better understand why, regardless of what you are promised by call center operators and insurance adjusters, if your carrier claims to find discrepancies they will deny your request for copies of your recordings under the guise of protected work product.  New York court opinions are clear on the matter, in that, business records must meet specific legal criteria to be deemed protected work product, however, the cost to get your own ruling can be very expensive. Your best bet is to obtain professional representation, especially if you have a large claim.

Also See; More On Recorded Statements And Who Is Considered A Suspect